Leading Through Uncertainty - Top 8 Tips for Leadership When the Future Is Hanging in the Balance

You cannot open a newspaper or listen to the radio or TV nowadays without hearing about some organisation that is downsizing, closing down or completely restructuring itself. Global companies are moving their operations to 'cheaper' locations, public service organisations are having their budgets slashed while many are just failing to keep their heads above water in the current economic crisis.

We only hear the news when the final decisions are made public. But for many of these organisations, they have already had to endure weeks and months of waiting and wondering where and when the axe was going to fall. Thousands of people are getting up every day and going to work worrying about if, and for how long more, they are going to have a job. Many leaders are lying awake at night struggling with how long more they can sustain looking their people in the eye and telling them that they still don't know what the future holds. The stresses all round are massive.

Developing a Culture of Continuous Improvement

Introduction

This article provides an overview of organisational culture, how it is formed and the practical actions that can be taken to understand and shape it. The prevailing culture of an organisation has a major impact on its ability to react to changes in market forces, develop innovative new services and products or adopt more efficient practices and processes. We have written this paper for managers within a wide range of organisations who are looking for practical advice and information to help them create an environment that will enable them to successfully adopt improvement methodologies such as Lean, Six Sigma and Continuous Improvement.

A Definition of Organisational Culture

An organisation's culture comprises all of the values, beliefs, assumptions, principles, myths, legends and norms that define how individuals and groups of people think, make decisions and perform. 

Op-Ed: Born In the USA

In Born in the USA, Bruce Springsteen wrote that he was "Born down in a dead man town." Well, those towns may be coming to life again, as companies begin to consider reducing the manufacture of products offshore and begin to move to "insourcing," "onshoring" or "reshoring." While off in the distance, America's next big import from China may be jobs. As the cost of doing business rises in traditionally low-cost countries like China, companies are rethinking their offshoring plans. Other countries may currently offer rapidly developing domestic markets, artificially low currencies and significant government incentives to attract foreign investment; the U.S. is still the number one place to make sophisticated, high-cost goods.

A combination of economic forces is eroding China's cost advantage as an export platform for the North American market. With unemployment still at record levels for the foreseeable future, the U.S. offers a flexible workforce and a growing corporate sector. The USA is becoming more attractive as a place to manufacture many goods consumed on this continent.

Causes of Change Resistance

It has long been observed that resistance to change is a common characteristic of organizational life. For change managers and leaders, resistance is a big problem that can threaten positive change outcomes, cost lots of money, damage an organization's competitiveness and efficiency, and jeopardise its position in the marketplace. To know how to deal with resistance, it is important to understand where it comes from.

Mostly, resistance is caused by a lack of change readiness. There are 5 areas where this lack of readiness becomes most critical. These areas are:

1. Individual change readiness is weak. Individuals who lack the 7 change readiness resources and whose personal narratives are filled with barriers and problems find change really challenging, and often resist it. They do so because they don't feel confident with change. 

Morale and Change: What Role Does Morale Really Play in Your Business's Change Strategy

I was recently asked by a friend and colleague about the role employee morale plays in the change process, and how I recommend implementing change with either good or bad morale present.

First, for this discussion, morale will be understood to be the overall mood of an organization. This mood will be either good or bad, exist in varying degrees, and apply differently to people throughout the organization. The aggregate of all the individual moods within the organization becomes the overall morale; i.e. "The morale here at XYZ Co. is pretty good."

Secondly, it's very important to understand that morale is an effect. Many believe morale to be an underlying emotion, but it's not. Morale is an outward expression, a physical manifestation of some emotional state. As such, morale should not be the focus of change but rather a measurement of how successful a deeper change strategy is.

If You Want to Change Your Business, Start With These 3 Steps

Much of the work that I do is focused on helping businesses go from where they are to where they want to be. I always work hard to make sure that the changes I help businesses make are sustainable, meaning that the leaders in the business are the ones to drive the change. Though every organization is different, most of the challenges that businesses and leaders face involve creating a fully engaged, capable team of people that can execute the mission of the business better than the competition while adapting to the changing market conditions. While that's a daunting task, I help these businesses make that change happen and often these are three of the critical steps.

Clarify Where "There" Is

Many of the leaders I work with recognize that they are not where they need to be, but they have not yet clarified what the new destination looks like. 

Why Renting Plastic Packing Crates Is the Best Solution for a Business Move or Reorganisation

The number of cardboard boxes required would be difficult to estimate and therefore to budget for. Heavier items are best packed in smaller boxes, which would make them easier to lift, so a variety of box sizes would need to be considered. Cardboard boxes are typically supplied flat-packed, so time is wasted assembling and sealing boxes. Cardboard boxes vary in their strength and durability, and are broadly available in a single or double walled construction. Double walled construction offers the most strength but even then if boxes are exposed to moisture or excessive pressure they become weakened.

Plastic packing crates are manufactured from tough polypropylene, which makes them exceptionally robust and secure. They are specifically designed to hold and protect the items within them, so the risk of damage to contents is minimised. Most removal crates come in lidded varieties which means they are weatherproof and can be securely sealed.

Organisation Culture Change

Culture is essentially the way an organisation does things. Culture is something that is shared either in the organisation as a whole, or among specific groups or functions within the organisation. Culture drives the way in which people behave within the organisational setting. It's important to organisations because the way it does things has a direct impact on the effectiveness of the organisation.

Culture is difficult to measure possibly because it is not a hard process that can be adapted and changed through the directives and policy. Instead culture is intangible, and is built from a mixture of norms, beliefs, values and symbols that are played out in the day-to-day machinations of organisational life.

Furthermore cultures are dynamic and change over a period of time, resulting from group interactions, leadership behaviour, organisational structure and rules of interaction. As people leave or join the organisation the culture of the organisation will shift over a period of time, the size of the shift will depend on the intensity of shared experience within the organisational setting.