Leading Through Uncertainty - Top 8 Tips for Leadership When the Future Is Hanging in the Balance

You cannot open a newspaper or listen to the radio or TV nowadays without hearing about some organisation that is downsizing, closing down or completely restructuring itself. Global companies are moving their operations to 'cheaper' locations, public service organisations are having their budgets slashed while many are just failing to keep their heads above water in the current economic crisis.

We only hear the news when the final decisions are made public. But for many of these organisations, they have already had to endure weeks and months of waiting and wondering where and when the axe was going to fall. Thousands of people are getting up every day and going to work worrying about if, and for how long more, they are going to have a job. Many leaders are lying awake at night struggling with how long more they can sustain looking their people in the eye and telling them that they still don't know what the future holds. The stresses all round are massive.

Business Success Is a Function of the Mindset - The Value of Change

Introduction

The death of Steve Jobs exposed us all to so much information about what drove his leadership style. From the general discussions that flowed after his death, one can discern that visionary leaders like have certain characteristics in common, irrespective of the diverse industries, personal background and business style.

In business schools, one learns about the significance of change as a catalyst for business growth and success. Therefore, it may not be too difficult to convince business owners and managers about the positive values of change; yet, experience tells us that the practical aspects of evidencing the adoption of change as a business philosophy can be difficult to demonstrate in most businesses. This is more so with small businesses where the owner/leader is actively involved in the production processes giving him/her little room to reflect purely on supposedly routine administrative functions.

Realising Benefits From Your Investment In Lean

Introduction

The only reason for an organisation to invest in Lean (or similar methodology) is to generate business benefits. The benefits expected are most commonly financial in nature but could also include for example improved customer service, increased productivity or safer processes. Lean is structured common sense and provides individuals and organisations with a clear methodology to help them transform culture and improve performance.

A Lean Organisation can be simply described as one that successfully generates significant benefits from their investment in Lean over an extended period. In addition, the Lean Organisation will have very specific behaviours that support the use of Lean and the adoption of new, more effective, processes, along with widespread staff engagement.

Change Readiness As Currency

There are many different kinds of currency, but they all do the same thing - they can be exchanged for something else. Money is the item we most commonly think of as currency, but there are others. Frequent flyer points or rewards programs are a kind of currency, allowing you to exchange points for travel or goods.

The education sector has its own kind of currency. In Australia, students in their final year of high school sit for exams and receive a ranking. The higher a student is ranked the more choices they have in university courses. Their ranking is a kind of currency they can use to 'buy' their way into particular courses.

The change process, too, has its own currency; and that currency is change readiness. People with readiness in abundance have the ability to take up all sorts of opportunities and adapt to circumstances in their environment much easier than those who really struggle with change. Their readiness is a kind of currency that allows them to capitalise on opportunities and to adapt and innovate.

3 Strategies to Work Positive in the Vertigo Economy

I recently returned from a week of speaking engagements to awaken the next morning to a case of vertigo. I woke up, rolled out of bed as usual, and the floor rose up to whack my head. It was kind of like being drunk on a rollercoaster ride.

Over the next several days, I was in bed or in my recliner, hanging on for dear life, wishing the room would stop spinning. As the rotation slowed, I moved around some.

That's when I thought, "This is like trying to do business today. Just when you think you have figured it out, everything moves and you're off balance again."

Here are 3 strategies that benefited me in the dizziness that will help you Work Positive in this Vertigo Economy.

Op-Ed: Born In the USA

In Born in the USA, Bruce Springsteen wrote that he was "Born down in a dead man town." Well, those towns may be coming to life again, as companies begin to consider reducing the manufacture of products offshore and begin to move to "insourcing," "onshoring" or "reshoring." While off in the distance, America's next big import from China may be jobs. As the cost of doing business rises in traditionally low-cost countries like China, companies are rethinking their offshoring plans. Other countries may currently offer rapidly developing domestic markets, artificially low currencies and significant government incentives to attract foreign investment; the U.S. is still the number one place to make sophisticated, high-cost goods.

A combination of economic forces is eroding China's cost advantage as an export platform for the North American market. With unemployment still at record levels for the foreseeable future, the U.S. offers a flexible workforce and a growing corporate sector. The USA is becoming more attractive as a place to manufacture many goods consumed on this continent.

Causes of Change Resistance

It has long been observed that resistance to change is a common characteristic of organizational life. For change managers and leaders, resistance is a big problem that can threaten positive change outcomes, cost lots of money, damage an organization's competitiveness and efficiency, and jeopardise its position in the marketplace. To know how to deal with resistance, it is important to understand where it comes from.

Mostly, resistance is caused by a lack of change readiness. There are 5 areas where this lack of readiness becomes most critical. These areas are:

1. Individual change readiness is weak. Individuals who lack the 7 change readiness resources and whose personal narratives are filled with barriers and problems find change really challenging, and often resist it. They do so because they don't feel confident with change. 

Morale and Change: What Role Does Morale Really Play in Your Business's Change Strategy

I was recently asked by a friend and colleague about the role employee morale plays in the change process, and how I recommend implementing change with either good or bad morale present.

First, for this discussion, morale will be understood to be the overall mood of an organization. This mood will be either good or bad, exist in varying degrees, and apply differently to people throughout the organization. The aggregate of all the individual moods within the organization becomes the overall morale; i.e. "The morale here at XYZ Co. is pretty good."

Secondly, it's very important to understand that morale is an effect. Many believe morale to be an underlying emotion, but it's not. Morale is an outward expression, a physical manifestation of some emotional state. As such, morale should not be the focus of change but rather a measurement of how successful a deeper change strategy is.

So, You Are Just Too Busy Huh?

Has selling really changed in the past several years? Are people just too busy today to have a conversation with someone who can help them increase their business? You would be amazed how many times I hear on the phone from prospects, "I'm just too busy to discuss this." So I follow up with, "Are you too busy to discuss how I can bring you more customers?" or "Are you too busy if I can show you how you can solve a major business challenge today?" Whatever - the point is - are people really to busy or stressed to consider options that will benefit them or are they just turned off by anyone, no everyone, trying to sell them something?

I have heard from hundreds of clients over the years things like, "Thank you for sticking with it." "Thanks for all your effort to sell us." Etc. But I have often asked, "What if I hadn't stuck with it, you would have never known the benefits you have enjoyed." They all agree. 

Setting Up Stability Between Family and Business

The main reason why a lot of people work practically 10 to 12 hours a day six days per week is for the leading reason for providing a better lifestyle to their spouses and children and see that they are happy. On many occasions they'd also like to be a part of the overall process of happiness, but rarely are they a part of it. Mainly because their business and work keeps them so busy and under pressure, they neglect this important and vital aspect of life. The primary reason for developing and generating income is to appreciate it with their loved ones which on the other hand get blurred while in the whole operation of creating wealth and establishing revenue.

Therefore, it's very important to identify a middle path that will make sure that a proper balance is established between family life and business life. In the event that this isn't executed, it is likely to create friction and tension in homes and over a period of time your family members drift apart and don't build a love and a bond within them. 

Adapting Business to the Change in the Economy

Your marketing message will have to change.

Where you market will change.

The person you market to will change.

And how you market will change.

But make no mistake about it, the money is still there, it's just in someone else's bank account.

The magic is what folks are willing to pay for - even in "this economy". Folks will always find a way to pay for what they want. You may have HAD what they WANTED a few years ago, but is it what they want today?